You are here:
  1. Home
  2. Services
  3. After-sales & Spare Parts

After-sales & Spare Parts

Cannon after-sales service supports customers throughout the entire lifecycle of their equipment. Our service organization provides industrial technical support, remote machine diagnostics and spare parts for Cannon technologies installed around the world.

And when you need immediate intervention, our local units are there, close to you to provide immediate assistance, coordinate technical activities and work closely with our global specialists whenever additional expertise is needed. This approach allows us to respond faster while maintaining the same level of quality across every market.

Cannnon Spare Parts Service

Technical Assistance

By combining the proximity of our local units with the expertise of the global Cannon organization, we provide consistent support wherever our customers operate.

Whether you operate a high-pressure dosing unit, a mixing head or a complete production plant, our goal is always the same: helping you return to production as quickly as possible.

Expertise when you need it most

Machine failures cannot always be prevented, but they can be solved quickly with the right support. Our technical specialists help identify the cause of the problem and recommend the most effective solution based on the specific application and operating conditions.

Remote machine diagnostics

Through a secure VPN connection, our engineers can access the control system, verify machine settings and correct operating parameters whenever remote intervention is appropriate.

Telephone support

Customers can contact experienced Cannon technicians for immediate troubleshooting and technical guidance. In many cases, a direct discussion is enough to identify the issue and restore normal operation.

On-site technical service

If a physical intervention is required, Cannon field service engineers travel to the customer’s facility to repair the equipment or replace faulty components. Every intervention is planned to restore production safely and in the shortest possible time.

Spare Parts

Choosing genuine spare parts helps preserve machine performance and ensures full compatibility with the original equipment.

Our local units coordinate spare parts supply and remain available throughout the replacement process. When required, Cannon technicians also support installation to help customers restart production.

Supported Equipment

Our after-sales organization supports all major Cannon technologies, including:

  • High-pressure dosing units
  • Low-pressure dosing units
  • Mixing heads
  • Complete production plants
  • Thermoforming systems
  • Composite processing equipment
  • Automation systems

Need technical support or original Spare Parts?

Whether you require troubleshooting, replacement components, or expert advice, our team is here to help. We provide responsive technical assistance and genuine spare parts to ensure the reliability, safety, and long-term performance of your equipment.

Get in touch!